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Wednesday, December 8 | 1:00pm-2:30pm Central (US)
Why do situations escalate, and what can we do to stop them before they spiral? In this webinar, Beth will explore three core human needs that influence behavior in any setting, from libraries to community spaces and beyond. You’ll learn how unmet needs can fuel tension, and how small, intentional actions can meet those needs to prevent or de-escalate conflict.
Wednesday, December 8 | 1:00pm-2:30pm Central (US)
Why do situations escalate, and what can we do to stop them before they spiral? In this webinar, Beth will explore three core human needs that influence behavior in any setting, from libraries to community spaces and beyond. You’ll learn how unmet needs can fuel tension, and how small, intentional actions can meet those needs to prevent or de-escalate conflict.